
Website Vodafone
Job Description:
You are a strong teammate with a focus on bringing a first class customer service to our customers, with previous experience delivering on this. You are open-minded, innovative and daring. You have the passion, drive and skills to help us continue driving growth and excellence across Vodafone. As a Retail Advisor, you will be passionate about driving sales and supporting your store and team in achieving a range of critical metrics in both sales and customer experience. You will be guided by the Vodafone values, which are being Customer Obsessed and Ambitious & Competitive. We need you to embrace these from the start!
Job Requirements:
- We are obsessed with our customers! You must have the ability to take ownership of your customer’s experience and issues to achieve a positive outcome
- Flexibility on working hours due to the opening and closing times of our stores
- You are a strong communicator with the ability to tailor your style depending on the audience
- You are self-motivated, outgoing and energetic
- You enjoy working on your own and as part of your wider team to achieve customer satisfaction and important metrics
- Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis
- Ensure all administration associated with the role is completed correctly and within agreed timeframes
- Ensure you consistently deliver a first class experience to all our customers. Keeping updated on new products and services to be able to advise our customers accordingly
Job Details:
Company: Vodafone
Vacancy Type: Full Time
Job Location: London, England
Application Deadline: N/A