
Website TD Bank
Job Description:
TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com.
Job Responsibilities:
- Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
- Conducts needs-based conversations and offers financial solutions to meet our Customers’ needs
- Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
- Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
- Adheres to safe deposit box procedures/operations and guidelines
- Makes quality referrals to appropriate partners
- Responsible for meeting individual performance metrics
- Responsible for making sound decisions and timely problem resolution
- Resolves problems independently, escalating more difficult issues to management
- Excellent communication skills with ability to be concise, clear and consistent
Job Requirements:
- General Math skills
- Strong organizational skills
- Detail-oriented
- Ability to function in a fast-paced and changing environment
Qualification & Experience:
- Services both lobby and drive-thru Customers
- High school diploma or GED
- 6 months+ related experience preferred
- Superior Customer Service skills
Job Details:
Company: TD Bank
Vacancy Type: Full Time
Job Location: New York, NY, US
Application Deadline: N/A