Old Mutual Jobs Port Elizabeth – Customer Relationship Manager

Job Description:

This role utilises expert knowledge in the specific fields of administration / product / process to resolve technical and complex problems, usually in support of administrative queries/issues. The incumbent is individually accountable for achieving results through own efforts.

Job Responsibilities:

• Facilitating a clear understanding of their payroll deductions sharing(RMM) requirements
• Building and strengthening the Old Mutual brand
• Could act as an expert resource on major projects or could be accountable for the delivery of projects within the division or BU.
• Facilitating a successful end-to-end stop order collections process
• Often acts as a consultant w.r.t decision making of operational and or tactical importance (typically deliverables are part of level three plans).
• This role functions as a subject matter expert in a specific field of administration / product / process.
• Often acts as a point of escalation for matters with higher level of complexity than those handled by
• Administration Specialists.
• May act as a coach for Specialist staff.
• Build, maintain and retain employer relationships with a specific focus in:
  educating the payroll staff about Old Mutual and its processes

Job Requirements:

• Located in PE or is willing to relocate
• Matriculation Certificate (Matric) (Required)
• Own transportation/car (Compulsory)
• Matric (Compulsory)
• Drivers License (Compulsory)

Job Details:

Company: Old Mutual

Vacancy Type: Full Time

Job Location: Port Elizabeth

Application Deadline: N/A

Apply Here