
Website H-E-B
Job Description:
As a Culinary Lead in an H-E-B Restaurant, you’ll lead and provision a well-run, well-maintained, well-stocked kitchen, while providing superior customer service. You’ll perform supervisory responsibilities in absence of the Manager, such as training and developing Partners.
Job Responsibilities:
- Performs front of house duties (including order-taking, payment, and customer service) in a proficient manner
- Performs back of house duties frequently; may assist in multiple cooking venues
- Ensures back of house team assists with catering orders, when needed
- Addresses complaints; resolves problems in a way that builds relationships
- Assists in technical areas, and with catering orders, as needed
- Provides internal customer service; models a sense of urgency related to accuracy, speed, and food freshness
- Builds strong relationships with customers in varying situations
- Performs other duties as assigned
- Provides work direction, training; directly supervises Partners
- Works with Manager at peak times; performs closing duties as needed; may serve as backup to management
- Trains Partners on recipe execution, food safety, compliance, sanitation, equipment operation, etc.; serves as conduit of communication for management
- Assists in inventory control and purchasing duties
Job Requirements:
- Culinary certification, or equivalent combination of education / experience
- Advanced communication and interpersonal skills
- Strong reading / writing skills
- Advanced organization and planning skills
- Understanding of nutritional values, ingredients, and cooking processes
- Ability to lead a restaurant function, and other Partners
- Ability to resolve problems (e.g., customer feedback, etc.) quickly and effectively
- Ability to supervise, train / cross-train kitchen staff
- Ability to execute high-volume production
- Advanced culinary math skills for recipe conversion
- Ability to maintain efficient operations and troubleshoot equipment malfunctions
- Comprehensive culinary knowledge
- Advanced communication, interpersonal, and customer service skills
- Advanced culinary / food processing skills
Qualification & Experience:
- Minimum age 18 (mandatory)
- Experience in food preparation and equipment
- Certification as a Food Service Manager
- TABC AST certification (to sell on premises)
- 2+ years of experience in commercial food service
- Culinary certification, or equivalent combination of culinary training / related experience
Job Details:
Company: H-E-B
Vacancy Type: Full Time
Job Location: Midland, TX, US
Application Deadline: N/A